I have purchased membership for personal use to see how publishing app works. The cost was taken from the credit card I had given. but when i check my account its still reflecting the same "Purchase your membership" and ask me to purchase again

Hello, I would like to cancel Enrollment Membership for the Apple Developer program Enrollment ID 3********9K i didnt pay the fee yet because i want to change it from solo to organization However, I couldn't find how to do this on the developer's website. And i coudn't send request from Support Center Page Also, it always return error in console logs when I sent request support by email method Please help me. Thanks [Edited by Moderator]

My organization currently has an Enterprise account that we've been using for awhile. We now have an app that needs to be released to the public App Store, so need a regular Developer Account. This account should be tied to our organization, not to a specific person (just like our enterprise account). Is there a way to add the developer account to our existing enterprise account? Or does it need to be a new account? And if it's a new account, how do we get it tied to the same organization and manager (we have a person authorized to manage this stuff, but he's already the account holder on our enterprise account).

I have a team member who was deleted. I tried to re-add that team member immediately after deletion but that failed. However, portal still recognizes that user as a member of the team. This results in the following behavior. When trying to re-add the user to the team, I get a message saying they are already on the team. No new invite can be sent because I can't complete the add-user operation. In TestFlight, I do not see this user on the list/roster of possible internal testers. Has anyone seen this behavior before and if so, how did you fix it?

My account is personal account. After I clicked "Enroll today", it shows "Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership." I did not set family sharing. The account did not show other related accounts neither. Here are the screenshots.

Recently i created an ABM account and seemed to work fine. all of the sudden we cannot log in anymore and we get a notification that this apple ID is deactivated (but it is active). when i want to reset password, deactivate or delete this user in ABM, i get an INTERNAL_ERROR message with no further explination. i can delete and deactivate other users but not this one. The log file is not realy any use since it sais 'SUB_STATUS, COMLETED_WITH_FAILURE". Any idea how i can resolve this?

Is anyone else having the same problems. We been contacting Apple for almost two week, have raised at least 3 or 4 claim tickets to get our issue resolved, but Apple does not/has not responded? Does anyone have recommendation as to what we can do. We are losing money as we cannot open up our App? Thanks, CDL

Hi, ho un'idea per un'applicazione che può rivoluzionare e agevolare riguardo l'utilizzo degli apparati video (telefoni, monitor, tv) per almeno il75/80% dell'intera popolazione mondiale. Vorrei che fosse un'operazione realizzata inizialmente da apple ios/os e in seguito su tutti i supporti. Mi piacerebbe creare, sviluppare o cedere l'idea ma non so proprio da dove iniziare. potete darmi info su questo? so che può sembrare una richiesta astrana, ma sono certo che questa app sarà una vera rivoluzione per tutti, o quasi Grazie Giovanni da Cagliari, Sardegna, Italia Hi, I have an idea for an application that can revolutionize and facilitate the use of video equipment (telephones, monitors, TVs) for at least 75/80% of the entire world population. I would like it to be an operation carried out initially by apple ios/os and later on all media. I would like to create, develop or sell the idea but I really don't know where to start. can you give me info on this? I know it may seem like a strange request, but I'm sure that this app will be a real revolution for everyone, or almost everyone Thank you Giovanni from Italy [Edited by Moderator]

Hello, I am experiencing a significant issue with my Apple Developer account. I paid the annual fee for the account, but when I log into my account on the web, it does not show that I have made the payment. Instead, it redirects me to the payment page again. Additionally, when I try to log in through the Apple Developer app, I receive an "unable to verify" error in the identity information section. I have been trying to open an account for about 2 months and I paid the fee a long time ago. Has anyone else experienced this issue? What steps can I take to resolve this? Your assistance would be greatly appreciated. Thank you!

Im very socked after waiting more when 2 days and still no one contact whit me for charge money for enroll program. Support on apple is same worst write 1-2 business days 2 week not have reply. Im thing google is bad but him support reply 5-6 hrs and have live chat but apple nothing, no phone, no live chat only email and no one look at it. First im download apple dev im try to enroll from app im scan personal ID and im going on step to pay im add debit card in apple id all information ok when try to pay write unknown error contact whit itunes. im delete card from apple id im add again but option from enroll in app is missing and im do whit website and write we contact 2 business days. 1 week pass.

Hello, I'm Won Ji-hye, head of the Korea Optics Industry Agency, who I inquired about over the phone. It is not possible to log in because the registered device number is registered as the number of the person who left the company or was in charge of the company. As a result, it is currently unable to provide services to users because it is unable to manage the application service. Since it is operated by the Korea Optics Industry Promotion Agency, it is possible to submit evidence with business cards, business registrations, and corporate seal certificates, but the number is not known. We look forward to your prompt help and response. Please call 053-350-7855 or the mobile number registered in your account.

Hello, I have been stumped on this issue for a week and am looking for guidance on how to resolve it. I am aware of Guideline 5.1.1 Legal: Privacy - Data Collection and Storage and have read through it. The core functionality of our app is a Message Chatbot. This is the only feature we have, and we require user registration to limit the number of messages that can be sent on the free tier. However, despite explaining why we need user registration and pointing to a number of very similar apps that have the exact same registration system, we are not able to get approval from the App Reviewers. Their message is: "To resolve this issue, please revise the app to let users freely access the app's features that are not account-based." The problem is that we do not have any other features in our app, so we are stuck. I was wondering if anyone else had similar issues and what they did to fix it? Thank you!

Hi! I would like to release my app in the EU, and I would be classified as trader. Thereby I have to hand over some data like address, phone number etc. My question is: can I use a VoIP number as phone number? I'm just concerned about the sms verification. Much appreciated!

I am getting following message after accepting the agrrement "Your enrollment in the Apple Developer Program could not be completed at this time." This is consistent and i have not been able to bypass this. I added enough money in my bank account as i though that could have been the issue.

What is the effect of the deletion of an admin member from the Apple Developer account (specially on the apps distributed by him) and Apple Enterprise Program accounts ?

Hello! I've encountered an issue with the seller name on the App Store. It seems you can only change it once, during the initial app submission, and unfortunately, we missed that chance. Now, we're stuck with a long, non-English name for life. Here’s the problem: In my country, when choosing a company name, selecting a "field of activity" is mandatory. Let’s say our company is called "X". You can’t just name it "X Inc."; it has to be "X + Field of Activity + Entity Type." Since our language is not English, and aiming for a global market, our name ended up as "X + Foreign words nobody understands + Inc." When I reached out to support, after 7-8 tickets, they only removed the"Inc." but left our field of activity in the name: "X + Game Technologies (Not in english)." It seems Apple can make exceptions and change names, but in this frustrating situation, support is not helping. We want to use just the name "X". We were told to change our company name legally, and only then would they consider changing it on the App Store. The issue is that it’s not just a company name; it's including a descriptor of our field of activity, which legally cannot be omitted. Why is changing the seller name a one-time opportunity? If you miss it or make a mistake, you are forced to stick with something so critical for your company forever. Does anyone here have advice or solutions for this situation?"

I have a problem like this. I am a developer who has been developing iOS applications for many years. I experience this situation when I open an individual account. Your enrollment in the Apple Developer Program is under review. Please contact us. When I want to open a ticket, I am asked to choose an organization for the ticket, but my individual account has nothing to do with my organizations.

Hi, Guys, I would lie to ask it been more than 10 days I add my card but still it shows Your purchase may take up to 48 hours to process. i use my name same in card also anybody know what possible issues here, i was using my email but it is not same email with my card I located in Malaysia

Dear Apple Support Community I am the Chief Operating Officer of Centrom Games, a well-respected gaming studio that has been creating high-quality apps for the iOS platform for several years. We are committed to providing engaging and innovative gaming experiences to our users while adhering to Apple's App Store Guidelines. Recently, we were shocked to discover that our Apple Developer Account had been blocked and our popular app, "Bloxe," had been removed from the App Store without any prior notice or communication from Apple. This sudden action has not only caused severe damage to our company but has also left our dedicated iOS users confused and disappointed. We have reached out to the Apple Legal Department, requesting the immediate reinstatement of our developer account and the relisting of our "Bloxe" app on the App Store. However, we have yet to receive a response or any information regarding the specific issues that led to this action. As the COO of Centrom Games, I am reaching out to the Apple Support Community in the hopes of gaining some insight and assistance in resolving this matter. If anyone from Apple or the developer community could provide guidance on the following, we would be immensely grateful: The specific reasons behind the blocking of our developer account and the removal of our app. The steps we need to take to address any concerns Apple may have and ensure our app meets all necessary guidelines. The process for expediting the reinstatement of our account and the relisting of our app on the App Store. We value our partnership with Apple and are committed to working collaboratively to resolve any issues promptly. Our goal is to minimize the impact on our users and continue providing them with the high-quality gaming experience they have come to expect from Centrom Games. Thank you in advance for your assistance and support in this matter. We eagerly await your response and look forward to a swift resolution. Best regards, Omri Uzrad COO Centrom games

What documents would count for verifying my address for the EU DSA? Do I have to own the address, or just be reachable from it? My family has a PO Box that they share that I was hoping to use so I don't have to list my home address, or pay for my own box that would rarely receive any mail.